1.1. The following governs the use of our website and/or service and/or any other related services provided herein.
1.2. By using our website you signify that you have read, understand and accept all Terms and Conditions and that you agree to be bound by them and that to your best knowledge you do not lack contractual capacity within your jurisdiction of domicile.
1.3. We reserve the right to amend and/or replace any or all of the Terms and Conditions at any time without explicit notice to you and by using our website you hereby agree to assume responsibility to check for any amendments and/or changes to the present Terms and Conditions.
1.4. The Terms and Conditions shall be interpreted to apply to all current and future features and/or services of the website.
2. GENERAL CONDITIONS
2.1. We reserve the right to refuse service to any person at our discretion and without need for justification of any such decision.
2.2. We reserve the right to decline or limit quantities of our products or services at our discretion to any persons including, but not limited to, retailers, distributors and resellers.
2.3. We reserve the right to impose geographical limitations to the use of our services, including, but not limited to, sale and shipping of products.
2.4. When a decision is made under the terms 2.1 – 2.3 above you will be contacted via the e-mail address used upon placing the order.
2.5. You understand that none of the services provided by our website is to be used for any unlawful purposes and that the website owners and/or operators accept no liability whatsoever as regards to acts and/or deeds committed by you in the course of using the website and/or our services and/or our products.
3.1. All prices are quoted in Euro.
3.2. All payments are to be made through PayPal and no other means of payment shall be accepted.
3.3. All prices are subject to change without notice and the website owners and/or operators accept no liability to you or any third-party regarding price changes.
4. MODIFICATION OF SERVICE
We reserve the right to modify and/or discontinue the service or part thereof at any time, without notice and without any liability towards you or any third-party.
5.1. You understand that the colours of products may appear different in photos depending on varying screen resolutions and capacities.
5.2. We reserve the right to amend and/or modify any or all product descriptions at any time at our discretion and without notice.
5.3. We reserve the right to discontinue any or all lines of products or individual products and/or services at our discretion and without notice.
5.4. You understand that descriptions of products and/or services by the use of names, locations or otherwise other than objective descriptions, such as colour or type, do not reflect the origin of the products and/or services, nor do they signify any affiliation to any particular description used and in no way intend to infringe copyrights or patents held by third-parties and are mere means of artistic expression.
6.1. All products are shipped from the Republic of Cyprus.
6.2. All products are made upon order and the website owners do not stock products, unless otherwise stated.
6.3. Shipment of products ordered shall take place within 15 (fifteen) working days following placement of order.
6.4. Working days shall mean the working days as apply in the jurisdiction of the Republic of Cyprus.
6.5. All orders are sent via registered mail and have a tracking number. You can track your order on track-trace.com. In case there are delays please feel free to contact us to resolve the matter.
6.6. You understand that postal delays may occur from time to time for example at times of holidays and we bear no liability for any shipping delays provided the order was shipped as per 6.3 above.
6.7. You understand that we may need to make separate shipping arrangements in regards to dissimilar products at which case you will be charged for each dissimilar product separately.
6.8. You understand that delivery time after we ship the products to you depends on the country of destination and the shipping service selected (registered post office or express).
6.9. Delivery times:
European Union : 7 – 12 working days
Rest of the World : 15 – 30 working days
6.10. You understand that the times stated above in 6.9 are estimations based on normal working conditions of the postal services and are independent to the website and as such we bear no liability for any shipping delays provided the order was shipped as per 6.3 above.
6.11. You understand that payment of all and any customs and import duties is your responsibility.
6.12. Delivery shall be to the address provided upon payment for the order unless you specify an alternative address.
6.13. You understand that the responsibility of accuracy of billing and account information lies with you and we shall bear no liability for outdated information you have provided.
7. RETURNS – REFUNDS – EXCHANGES
7.1. SANDALS AND/OR SHOES: RETURNS
7.1.1. Returns of sandals and/or shoes are accepted if you are not satisfied with your purchase.
7.1.2. To be eligible for returns you need to contact us by e-mail within 5 (five) calendar days after receiving the order.
7.1.3. The sandals and/or shoes must be returned to us in their original condition, unused and in their original packaging.
7.1.4. Custom requests of sandals/shoes are not returned.
7.2. SANDALS AND/OR SHOES: REFUNDS
7.2.1. When we receive your return and upon inspection and confirmation that the products are unused and in their original condition, as per 7.1.3 above, we will communicate with you via e-mail regarding our decision on your refund.
7.2.2. If your return is approved, we will refund you the amount of the sandals and/or shoes, excluding the shipping costs, within a few days.
7.2.3. If your return is rejected, we will return the sandals/shoes to you at our expense and you will have no right to seek refund.
7.2.4. Custom requests of sandals/shoes are not refunded.
7.3. SANDALS AND/OR SHOES: EXCHANGES
7.3.1. Exchanges of sandals and/or shoes are not allowed.
7.3.2. In the event that we send you defective or damaged sandals and/or shoes by mistake we will replace them at our own expense but no further liability towards you or any third-party is accepted.
7.3.3. Custom requests of sandals and/or shoes are not exchanged.
7.4. BAGS: RETURNS – REFUNDS – EXCHANGES
7.4.1. All our bags are non returnable, non refundable and non exchangeable.
7.5. Please ensure that you order the right size by using our chart and measurements provided in our website. If you need more help with sizing please contact us via email before ordering to provide you with further assistance.
8. DATA PROTECTION
8.1. You understand that your personal information is needed in order to process your order and by placing an order you agree to us using such information to that end.
8.2. Personal information about customers shall be destroyed and discarded as soon the reason for its collection and/or processing shall cease to exist.
8.3. No personal information about customers and/or users of the website and/or services shall be given to any third-parties, unless as per 8.4 below.
8.4. You understand that information about you may be given to competent bodies should this be required by law or is necessitated by a breach of the Terms and Conditions set herein.
8.5. All data and personal information collection and processing of our customers and/or users of the website and/or services is to be done in accordance to the applicable Laws of the Republic of Cyprus at each time.
9. LIMITATION OF LIABILITY
The website owners and/or operators or any person in the employment of the website owners and/or operators, shall in no way be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the services or any products procured using the website or for any other claim related in any way to your use of the website or any product and/or service.
10. SEVERABILITY AND TERMINATION
10.1. If any term or condition in the Terms and Conditions is deemed void or otherwise unenforceable then this shall be enforceable to the fullest extend allowed by the Law.
10.2. Any term or condition deemed severed from the Terms and Conditions as per 10.1 above shall not effect the validity of the remaining terms and conditions.
10.3. The obligations and liabilities imposed in the Terms and Conditions set herein shall survive the termination of the agreement.
10.4. All terms and conditions contained herein form an integral part of the Terms and Conditions.
11. JURISDICTION AND INTERPRETATION
11.1. All terms are to be interpreted under the Laws of the Republic of Cyprus.
11.2. The word “Law” means the applicable Law in the Republic of Cyprus at each time.
11.3. All terms, conditions, liabilities and obligations are to be governed by the Laws of the Republic of Cyprus and construction of any such terms, conditions, liabilities and obligations shall be in accordance to such Laws.
11.4. All disputes in relation to any terms and conditions contained herein shall be resolved in the Courts of the Republic of Cyprus.